What's Wrong with Publishing? #5: Digital Dreams

Posted on: 06/22/10

Welcome back.

The usual disclaimer: The opinions and ideas expressed in WWwP? entries are ruminations, not rants. I’m thinking out loud here. Even if it seems like I’m demonizing some quarter of the industry, I’m really not — I want publishing (every aspect of it) to be stronger and better. Everyone has a role to play. I welcome your thoughts in the comments. I adore just about everyone I've met and worked with in publishing; nothing I say here should be construed as denigrating any sector of the industry.

Back in the days when I worked in an office for a living, I had a nickname:

The Angel of Death.

I had this nickname because inevitably I would be in a meeting and someone (usually someone further up the org chart than I was) would throw out a great idea and everyone would think it was terrific and then I would be the guy to say, “Well, that’s great, but we can’t do it because…” Followed by some niggling detail everyone had forgotten.

I say this because I realize I’m about to set myself up to be Angel of Death-ed. I’m going to toss out some ideas about how books can be promoted, how promotions can be improved...and the world is going to want to shout, “That will never work because…” and then follow up with details that I have either forgotten or — more likely — never known in the first place.

This is the natural course of human interaction, and the Internet only amplifies this inclination because it’s so easy to type, “Meh,” “Fail,” “Epic fail.”

So, a plea: If you’re going to shoot something I suggest down, fine. Fine. But please, PLEASE — follow up your shoot-down with a suggestion of your own.

Yes, it’s entirely possible that someone else will shoot down your idea, too, but I don’t want us to take the easy way out and just “Fail” each other to death. Let’s be positive about this. If one idea won’t work, say why...and then suggest something of your own.

The main thing I want to talk about today is some of the potential of e-books.

When I speak of the “potential of e-books,” I don’t mean in their potential to change what we think of as a “book.” I don’t refer to the possibilities of interactive text or hypertext or any of the add-ons to text that might cause the word “book” to evolve. I’m thinking purely in terms of the potential of e-books to drive sales.

Does that sound mercenary? Yeah, it probably does. But book sales allow the industry to keep going. Book sales feed editors, clothe art directors, and — not incidentally — keep authors from wandering the streets like hobos. Book sales are important.

Of course, we all know the main ingredient in the e-book stew: A lower price point. Without the costs associated with warehousing, shipping, binding, printing, etc. — so the logic goes — e-books should cost a mere fraction of the cost of a printed book.

I can’t speak intelligently as to what the actual physical costs of book publishing are; it’s just a topic upon which I am not educated. I do suspect, however, that while they are significant, they are not the most significant factor in the price of a book. Meaning: Yes, e-books should cost less than printed books, but quite possibly not at the dirt-cheap level most readers seem to assume should be the case. If the average hardcover costs (for the sake of argument) twenty bucks, the conventional wisdom of the masses seems to dictate that the e-book should be under ten bucks. I suspect the truth lies between them.

So, yeah, we’re all gonna save some money by buying e-books, but it probably won’t be as much money as we’d hoped. Similarly, there’s going to be a period of adjustment as publishers figure out how much money they can actually make on e-books as compared to hard copy books.

But I’m not interested in the price of books so much as I’m interested in the cost.

Confused? Let me explain.

When you publish a book, there’s a cost associated with everything. This is true of whether you print it on paper or push it to a screen. However, when you print, there are physical costs that may make certain initiatives cost-prohibitive. And those same initiatives may be feasible when you remove the physical costs.

Here’s an example: When the paperback edition of Hero-Type (in stores now!) came out, it had a little something extra in it — an excerpt from Goth Girl Rising tucked away in the back. Nothing too terribly precious about that; I’m sure you’ve all seen something similar before. It’s a common promotional gimmick.

Now, when books are published, they are printed on large sheets of paper that are then folded down to the size we’re used to reading. These sheets are called “signatures” and the nature of paper (and the nature of folding) means that each signature ultimately gets folded down into eight pages of printed material. (Sometimes it’s four. But usually eight or a multiple of eight.) If you’ve ever wondered why a book in your hands has some extra blank pages at the end, this is why: The author’s text ended on a page that wasn’t a multiple of eight, so the rest of the pages went blank ‘cause no had anything to put on them.

You could use those extra pages for all sorts of things, of course, and believe me — I’m gonna talk about that next time. For now, though, I just want to make sure you understand: If you want to add something to a book, you have to do it in units of eight pages. So if you have a three-page excerpt from a new book, you’d be paying for five pages you don’t use (unless you happen to luck out and have some extra pages left over, of course!). Similarly, if you want to add fourteen pages, well, guess what? You have to pay for two more signatures and two of those pages will go begging.

This can get expensive. But… But the best promotion for my writing is, well, my writing. My work. If you read one of my books, you might enjoy another one, too, but how do I make sure you know that?

I can (and do) put excerpts on my website...but you would have to go to my website to see them. And what if you don’t?

Amazon and other e-tailers have free samples online...but what if you don’t bother to go there or search for my other books?

You can go to the library or a bookstore and flip through my other books...but what if you forget the next time you’re there? Or what if they don’t have any of my books on the shelf when you’re there?

No, the very best place for a promotional excerpt is the one place I know for sure that someone reading my book will see it — in my book! But there are costs associated with this: Someone has to pick, proof, and check the excerpt. Someone has to write, design, and approve an informational blurb explaining what this excerpt is and why you should care. And then, of course, there’s the paper cost. And the additional freight cost associated with shipping a book that’s eight or sixteen or however many pages longer than it would have been otherwise. And the fact that, as a result of the additional pages, it will take up more space on a shelf, meaning that instead of, say, five of them fitting, only four will...which could be a lost sale.

Notice something there? I just rattled off a bunch of costs associated with adding a promotional gimmick to a book...but only the first few apply to e-books.

Meaning that while it’s not free, per se, adding excerpts to e-books is a lower cost promotional effort.

What I would like to see in my e-books (hell, in every author’s e-books!) is not just one excerpt, but every possible excerpt from my work! (I would really like it if publishers could come together to execute some sort of cross-promotional framework whereby all of my publishers would promote all of my books (even the ones they don’t publish), but for now I’ll settle for each publisher sticking an excerpt from every single one of the books I’ve written for them into my e-books.)

Why not? The costs are negligible. And like I said before, the only thing I know for sure about someone who enjoys one of my books is that he or she has read that particular book. It’s the best, most effective way to say, “Hey! Here are some other books I wrote!” to that person.

You may wonder if this is really a big deal. You may be thinking, “Barry, don’t people who read your books know about your other books already?”

Considering that it takes less than a couple of seconds to go to my Amazon page or to type “books by Barry Lyga” into Google, you’d think so. But I get e-mails all the time from people saying, “Gee, I read [INSERT ONE OF MY BOOKS HERE]. What else have you written?”

For every person who sends that e-mail, I figure there’s a nontrivial number out there who similarly don’t know what else I’ve written, but can’t be bothered to send the e-mail. Consequently, I figure a major promotional hurdle for authors like me (i.e., those who don’t merit their own table at the bookstore) is to make sure every reader knows about every other book we’ve written.

Adding multiple excerpts to e-books has no consequences in terms of signatures, paper costs, shipping freight, or shelf space. It will cost a little extra time for someone to format things, but while that is a real cost, it is not an onerous one. Especially given the potential upside.

Best of all, here’s what I’d really like to see with e-books: Right now, when I put an app on my iPad or iPhone, Apple lets me know when there’s an update to it. Then the update downloads to my gadget and none of my current information is lost or changed.

I would love to see this ethic applied to e-books! When I have a new book come out, ALL of my e-books get updated with an excerpt. If you bought Hero-Type as an e-book, you’d get a notification when Goth Girl Rising came out and your copy of Hero-Type would be automatically updated to include an excerpt.

Don’t tell me it can’t be done. It’s already being done. Every day. With thousands upon thousands of apps. We can do the same thing for e-books.

Similarly, e-books are an opportunity to add the sorts of extra content that people enjoy. Again, I’m not talking about interactivity or video or anything like that (although all of that is possible). That’s a post for another day. For now, I’m talking about simple text. Things like author interviews, Q&As, bibliographies (“What books did you read to research this book?”), a related short story, and things of that ilk. Things that would have significantly higher costs to add to a paper book, but could be added to an e-book for slighter costs.

This is the lesson learned by the movie industry when DVD came along: In order to transition to a new format without losing your shirt, you have to make it compelling. "Why is this DVD cooler than your old VHS, Mr. Movie-Watcher? Because we have deleted scenes, alternate endings, subtitles, special soundtracks, director interviews, commentary tracks…"

All of this can be applied to e-books. Would I be happy to put the Boy Toy deleted scenes on a Boy Toy e-book? Or to put "Her Decade" into e-copies of Hero-Type? Sure! Why not?

So. What else? Well, what about adding a coupon to your e-book, a code you could use to get my next book at a discount? Or to buy a hard copy of the same book? (Similarly, hard copies of books could have coupons for the e-book version.)

And then, getting to the point of “But what about bookstores???”…

Special editions.

Look, I love bookstores. I want them to thrive. So why not take advantage of the e-book format on their behalf? Most bookstores have wifi these days. Set up a system whereby the publisher takes some of that special content mentioned above and offers it exclusively for download at certain stores. Want the version of the book with the embedded author interview? Well, that’s available at Store X. Want the one with the short story starring the cool secondary character? Well, that’s at Store Y. You could make the content exclusive for a specific window of time, then allow anyone to download it from the iBookstore or the publisher or author websites after that. No one gets screwed, and the people who really, really want it can get it on Day One.

Doing this with paper books would be madness. You’d have to have separate print runs, you’d have to coordinate shipments… You’d end up with some stores selling out of their special content too fast, and other selling nothing at all...but you wouldn’t be able to shift those unsold units elsewhere because that content is exclusive!

But with e-books, you can make as many editions as you want. Click.

It’s already happened in the movie and music industries, in case you’re wondering. Certain stores get special packaging or special content in a DVD or CD. This is the same idea. And, yes, at first it would probably benefit the big chains, but I envision a future in which a mess of independent bookstores come together as one big “virtual chain” to get their place at the trough, too.

Whew! That was a lot of words! And we haven't even talked about non-textual boons to e-books!

I have a lot more to say, but for now I want to let you guys chime in. Tell me what you think!

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1
Great Idea's
By: SRMcEvoy on Tue June 22, 2010, 12:39:48
I think those are great idea's. I would also add, You own the eBook and if new formats become available you can move it to them. Microsoft press does this with their digital editions. Free updates and all formats.

Steven
http://www.bookreviewsandmore.ca
2
Re: What's Wrong with Publishing? #5: Digital Dreams
By: Eugene on Tue June 22, 2010, 13:40:02
I think that's rather inspired, actually. To take it a little farther, one thing I am happy studios have finally started to do is include low-res versions of a movie on the DVD or Blu-Ray so you can watch it on your computer or iPod. If I want to make it portable, I'm just going to rip amd convert the video anyway, so they're saving me the trouble.

If publishers offered a free or discounted e-book download with the purchase of the tree version, it wouldn't cost them any extra and it would prevent readers from having to make the choice. Sometimes I want the convenience of an e-book, but prefer to own a hardcopy for my collection. (This is why I have mass market editions of some books like Lord of the Rings and His Dark Materials, but beautiful hardcovers editions to keep.)
3
Re: What's Wrong with Publishing? #5: Digital Dreams
By: Dee Beutel on Tue June 22, 2010, 14:41:32
Even if there was not an expert at the end of the work, a simple "Check out these other titles by Hottie McHotpants" would be useful. If a book ends well, and the reader wants more, it only takes a click or two for them to download another one of McHotpants titles. Or, you know, ALL of McHotpants titles.

Taking this one step further, there could also be a "Did you like Super Sexy Superman by Hottie McHotpants? Check out these similar titles..." If the links are there, and it is easy to click through and download, I think it would be an easy way to generate more sales.
4
short fiction
By: Jon Skovron on Tue June 22, 2010, 15:51:30
These are great points, Barry. I think bonus content like deleted scenes and such would be awesome.

Also I think e-books could make the shorter forms into a more viable market. Short stories and novellas have always had distribution problems. It's too much work for too little. It wouldn't be worthwhile to produce a paper novella for $5 perhaps, but a digital one? Maybe so? Using iBook on my iPad, I could see myself gleefully bleeding small amounts of money on $3 short here, an $5 novella there, authors making money in a model very similar to the way iPhone App developers do. Because, "Hey, it's just a couple bucks" adds up. Would that alone pay the rent? Probably not. But it would be a nice suppliment.
5
Re: What's Wrong with Publishing? #5: Digital Dreams
By: fivecats on Tue July 06, 2010, 08:57:19
by day i work doing IT stuff at a well-respected university press. a while back our CFO did a session on the balance sheet of our books. he took one of our most popular titles, a trade hardcover book with fairly broad, local appeal, one where the authors were out there pushing the heck out of their title.

he gave us a spreadsheet with all of the numbers and it was amazing. this was one of our best selling titles and it still hadn't made back the initial cost of publication.

without going into detail, the in-house costs associated with acquiring, proofing, typesetting and proofing again, are very high. add in the cost of printing, shipping and warehousing and it gets even higher.

as an IT guy, i came in pushing for a paradigm shift in the way the press approached their goal. they had been thinking the goal was a printed, bound collection of folio pages (a "book"). i wanted them to refocus their goal to Content -- flexible content.

that shift is taking place here (finally). the think is, however, from the publisher's side of things, the costs associated with producing an ebook are still being worked out. you can't just take a Word document and do a Save As... Kindle. there's an entire process of coverting the text (and, in our case, all of the illustrations, tables, charts, maps, etc) into XHTML that can then be converted into .MOBI for the Kindle. (other e-readers use different formats, of course)

then there's the need to proof that converted file. (another well-known university publishing house discovered this the hard way when someone purchased an e-book from them and then complained loudly because the file was missing everything after Chapter Three) actually, make that "proof each separate converted file."

one of the things the DVD industry has learned that the recorded music industry has never gotten is the need to give consumers "something extra." i'm one of those people who love the DVD extras. if i buy a DVD (or even rent one) that doesn't come with extras, i feel cheated.

a while back, in my personal blog, i wrote about being disappointed that i had to cut a scene from my WIP. it was a funny scene, but one that no longer fit in the book after i restructured the first four chapters. i thought about posting it to my web site in a "deleted scenes" section. several people commented that they thought this was a great idea. doing the same thing with an e-book strikes me as a great way of combining the DVD extras with the e-book format.

and once a title has been parsed (and proofed) into e-book format it makes perfect sense to give teasers for your other titles. that is a fantastic idea.

...
6
Re: What's Wrong with Publishing? #5: Digital Dreams
By: Barry on Tue July 06, 2010, 10:05:36
Holy cow, everyone! Thanks for the great comments. I am SO sorry that they took so long for me to approve. For some reason, the moderating queue was jammed up and nothing came through.
7
The Astonishing Adventures of Fanboy and Goth Girl
By: Caitlin on Sun July 11, 2010, 21:05:27
Mr. Lyga, if you're the one who reads these comments i just wanted to ask you if you were planning a sequel to the second book in this series; Goth Girl Rising. An answer woul be much appreciated. Thanks so much!
8
Re: What's Wrong with Publishing? #5: Digital Dreams
By: Barry on Tue July 13, 2010, 17:35:41
@Caitlin:

Right now, there are no plans for a third book about Fanboy and Goth Girl, but you know what? I never planned to write the second book, either! So there's no way to know -- it may happen. And those two characters may show up in the background of some other books, too.
9
Interesting take, I must say
By: Hanna on Fri July 16, 2010, 00:14:04
I always had a dislike for e-books because of how technologically advanced everything seemed to be getting, and we'd never be able to preserve the awesomeness of holding a bound book in our hands when the future rolls around, but your points are really good, and I cannot argue.
Well, except for that last part about all independent bookstores coming together as one big "virtual chain". I mean, the point of an independent bookstore is to be INDEPENDENT. Although as far as mood and stuff goes, each independent bookstore would remain that way, but not all of the people owning independent bookstores would exactly be happy with the idea, you know? Going in with all this digital crap-- many old-fashioned book-lovers don't like it (I being one of them 50% of the time).
But, I also understand financial issues with the shipping, binding, page folding, etcetera about physical books.
Although I must argue that staring at a screen and reading just does not appeal to me. There's a whole feeling (for me anyway) that just overtakes me whenever I open up a book and just smell the bound pages. Same goes for walking into a library or a bookstore-- the smell just hits, and I just have to delve into it. The same can't go for digital books. You just can't FEEL the book in your palm, with its paper-cover. I probably sound like an old crank here, but hey, whatever.
And there's that feeling of having a big bookshelf full of books at home, you know? I come home, go into my room and see my bookshelves nearly overflowing with the books I've bought (mostly YA fiction, but I've got reference books and such), and I'm like, "Huh. This defines me."
I'm hoping to add both "The Astonishing Adventures of Fanboy and Goth Girl" and "Goth Girl Rising" to the collection once I get the money (financial, right?), because it turns out that the stories remind me of my own life.
I first read "FB&GG" (is the acronym irritating?) a few years back after I saw it at Border's, then I got it at the library and thought it was kinda weird. I reread it again yesterday, and then read "Goth Girl Rising" today, and my reaction had changed.
First of all, I understood more of the graphic novel references, because since I'd last read "FB&GG" I'd gone through Neil Gaiman novels and some deathly-looking graphic novels, but there was also the aspect of Kyra and Fanboy's relationship being similar to me and my friends.
I mean, there are SOME similarities, but most of what happens in the book have not happened to me (flashing, stealing cars, kicking him in the gonads...). When I finished reading "Goth Girl Rising" (which admittedly was about twenty minutes ago), I thought back and realized how well you portrayed Kyra. The female part of her, it was just so amazing, coming from a dude. Especially because a lot of what Kyra said, I'd thought to myself before, or believed in. I thought of basically everything she said in the book, other than a) mother dying (since mine is alive), b) destroying Fanboy (just too cruel. Thought of my own friend and cringed from thinking about doing that to him), and c) calling my father by his first name.
What she said about her own body, what she thought about people, how she struggled through her release from the hospital-- it felt so real and amazing to think "Oh hey, I did this..."
It truly was an amazing read. I was awed, and I'm pretty much dying to know what happens next. And believe me, I'm telling that friend (the one that's slightly a version of Fanboy) about this book. I'm not sure what he'll think, but I don't think I really have anything to lose.
...This turned from an opposing argument to a fan-letter. Wow. I shall now go do something productive.
All in all, the argument about the e-book was good. Great points. I'll keep them in mind.
10
Re: What's Wrong with Publishing? #5: Digital Dreams
By: ctkierst on Wed August 04, 2010, 12:44:51
While I love a deluxe hardcover edition, I love my ebook reader. Trying to read a 700+ page tome is a pain when you have to lug it around, and I don't miss getting a library book that reeks of cigarette smoke or perfume. Having hundreds of books available when I'm traveling is perfect. Searchable text, integrated with a dictionary rocks!

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